Finally!

Finally, back online. But, of course, not without a final bit of absurdity. We called P&T around noon, asking for the state of affairs. The technical department told us that, well, maybe they were going to do their work this afternoon, maybe not, …

Finally, back online. But, of course, not without a final bit of absurdity.We called P&T around noon, asking for the state of affairs. The technical department told us that, well, maybe they were going to do their work this afternoon, maybe not, and we couldn’t do activation today. We were further told that the commercial branch was evil, and promising unrealistic time lines out of the blue. We called the commercial branch, and asked what this was supposed to mean — after all, we had been promised “no later than Friday afternoon.” Well, they told us, call at 4pm.We did, and — surprise! — the technical branch’s hotline was indeed able to find an engineer who could then perform the final steps.

A customer-centric business process

The DSL-in-Luxembourg saga continues: Apparently, the final steps of the relevant business process are based on the customer regularly calling some hotline number. This call is entirely futile unless engineering has put in place some missing cable…

The DSL-in-Luxembourg saga continues: Apparently, the final steps of the relevant business process are based on the customer regularly calling some hotline number. This call is entirely futile unless engineering has put in place some missing cable, somewhere. Only after the customer’s call, another, final engineering step is possible. The only way for the customer to detect whether that damned cable is in place is calling, and being placed on hold until the customer service representative has talked to the engineering department.

LuxDSL next week. Really.

At least, that’s what we’ve been told for the past three weeks, in varying words. Last week was the first time that they gave us a precise time line — according to which things should work now, as in, “this minute.” Today, we called to “activate”…

At least, that’s what we’ve been told for the past three weeks, in varying words. Last week was the first time that they gave us a precise time line — according to which things should work now, as in, “this minute.” Today, we called to “activate” DSL (another of these useless extra hassles which P&T Luxembourg forces on its customers) , and were told that we should rather wait another week (or maybe longer), so they could actually do the work they were supposed to do last week.Update, Tuesday: After bugging more people over the phone, it’s now “no later than Friday afternoon; the letter with new access data has been sent out.” I have no idea what we need new access data for, but hey, that counts as a minor problem.

The IP Lobby’s Place in ICANN

Ross Rader writes on the IP lobby’s role in Internet (and ICANN) matters, and vents quite a bit of frustration. ICANN, meanwhile, has assigned a new role to Intellectual Property Interests in its Strategic Plan: The same people who want to enforce…

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Ross Rader writes on the IP lobby’s role in Internet (and ICANN) matters, and vents quite a bit of frustration.ICANN, meanwhile, has assigned a new role to Intellectual Property Interests in its Strategic Plan: The same people who want to enforce the accuracy of WHOIS data elements which aren’t even collected according to the RAA (namely, registrant phone number, facsimile number, and e-mail address) are now, on page 7 of the plan, classified as “technical bodies and organizations.”While I’m on it, another interesting part of the plan is its description of the Policy Development Process on pages 12 and 13, where Advisory Committees now submit policies to the ICANN Board for ratification. (They can’t.)

Sony-Ericsson T630, Linux, and IRDA

Alessandro Dalvit has a nice page on the Sony Ericsson T630 and Linux. In particular, he points out that in order to work around a bug in the T630, one has to do this: echo 1 > /proc/sys/net/irda/max_tx_window Now, that thing finally works as a mo…

Alessandro Dalvit has a nice page on the Sony Ericsson T630 and Linux.In particular, he points out that in order to work around a bug in the T630, one has to do this:

echo 1 > /proc/sys/net/irda/max_tx_window

Now, that thing finally works as a modem with my laptop. Nice.

ICANN aggregator supports enclosures

The ICANN Blog Aggregator now supports enclosures: In the end of articles like Bret’s Audio Lextext 5 (aggregated version, for the moment), you’ll find a bullet point list of enclosures. Let me know if you observe any problems.

The ICANN Blog Aggregator now supports enclosures: In the end of articles like Bret’s Audio Lextext 5 (aggregated version, for the moment), you’ll find a bullet point list of enclosures.Let me know if you observe any problems.